Return & Refund Policy
At Bonn Beauté, each product is thoughtfully crafted to bring beauty, confidence, and elegance to your fingertips. Due to the delicate and personal nature of our items, all sales are final.
✨ No Returns or Exchanges
To preserve the highest standards of hygiene and safety, we are unable to accept returns or exchanges on:
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Custom and ready-to-ship press-on nail sets
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Nail care tools, glues, or accessories
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Application kits
We kindly encourage you to review product details and sizing carefully before placing your order.
💌 Order Issues & Refund Eligibility
If your order arrives with an error or damage, please reach out to us within 3 days of delivery at bonnbeaute@gmail.com with the following:
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Your order number
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A brief description of the issue
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Clear photos of the item and original packaging
If approved, refunds will be gracefully processed back to your original payment method.
📦 Lost or Delayed Deliveries
Once your parcel is in transit, shipping is the responsibility of the carrier. Bonn Beauté is not liable for packages that are lost, delayed, or misdelivered. For assistance, please contact your shipping provider directly. We recommend double-checking your shipping address before checkout.